Our Approach to Accessibility

Accessibility Principles and Standards

We follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, developed by the World Wide Web Consortium (W3C). These internationally recognised standards outline practical methods for improving accessibility for individuals with visual, auditory, motor, and cognitive disabilities.

Features and Assistive Tools

This website includes adaptive tools that enable visitors to personalise their browsing experience. A control interface allows for adjustments to visual design, spacing, and navigation functions according to user preference.

Automated accessibility software also operates in the background to maintain compliance. These systems enhance page structure and compatibility for assistive technologies such as screen readers and keyboard-based navigation tools.

Support for Assistive Technology

We integrate ARIA (Accessible Rich Internet Applications) attributes and usability refinements to ensure smooth interaction for users relying on screen readers. When assistive technology is detected, the system automatically activates enhanced navigation options designed for improved readability and interaction.

Key features include:

• Continuous accessibility testing and quality assurance
• Accurate identification of form elements, icons, and navigation links
• Auto-generated image descriptions using advanced image recognition
• Compatibility with major screen readers including JAWS, NVDA, VoiceOver, and TalkBack
• A dedicated screen reader mode accessible via the Alt+1 shortcut

Keyboard Navigation

For those who prefer keyboard input, the site fully supports non-mouse navigation:

• Tab and Shift+Tab to move between fields and elements
• Arrow keys to navigate menus and dropdowns
• Enter to open links and confirm selections
• Spacebar to activate buttons
• Automatic focus for pop-ups, modals, and dialogue boxes
• Shortcut keys such as "M" for menus, "H" for headings, and "F" for forms

Accessibility Profiles

Visitors may select from preset profiles tailored to specific needs:

• Seizure-Safe Mode – removes flashing and high-contrast visuals
• Vision Support Mode – improves clarity and sharpness for low-vision users
• Cognitive Assistance Mode – simplifies layout and reduces visual complexity
• Focus Mode – limits distractions for greater reading concentration
• Blind Access Mode – fully compatible with screen readers
• Keyboard Navigation Mode – designed entirely for hands-free browsing

Personalisation and Readability

Users can further customise their viewing experience with options such as:

• Adjustable text size, font type, and line spacing
• Custom colour schemes including dark, high contrast, and greyscale
• Disable motion, animations, or auto-playing media
• Highlight key page elements such as links or headings
• On-page dictionary for complex or industry-specific terms
• Enhanced cursor visibility and printer-optimised page layouts

Compatibility and Performance

The Digital Relay Marketing website is engineered to function across all major browsers and operating systems, including Chrome, Firefox, Safari, Edge, and Opera, and is compatible with both Windows and macOS environments. Screen readers such as JAWS, NVDA, and VoiceOver are also fully supported.

Ongoing Accessibility Efforts

Accessibility is a continuous process. While our website meets current accessibility standards, certain areas may still undergo review or improvement. We remain committed to maintaining and expanding accessibility across all digital platforms.

Contact Us

We welcome feedback and suggestions to improve accessibility. If you encounter difficulties or have recommendations, please reach out to our team:

Email: service@digitalrelaymarketing.com

Address: 05-01-32 Pekin Street, Singapore